Customer Story: Observe helps Topgolf Resolve Incidents Faster

Ethan Lilly, Sr. Engineering Manager for Topgolf, shares how his team uses Observe to bring all of their tools into one view for faster incident resolution. Hear how:

  • Previously, Topgolf had to reference multiple tools and screens to try to correlate data related to incidents
  • Now Topgolf can see all incident-related data in one view to troubleshoot quickly and efficiently
  • With Observe, Topgolf can have as many users as they need, allowing them to share monitoring data with all relevant teams, and store data for longer periods of time to better spot trends and patterns